Maintenance
Agreements
A
Maintenance Program for The Complete Video Store, TURNS or
Phoenix point-of-sale systems has value and is more than just
contact with our product support team in times of trouble.
This service is a total business solution that will give you
peace of mind and even give you a chance to get out of the
store during this busy season.
Have
you ever had to leave a message for a service person only to
get a call back three days later? Well, you will enjoy getting
right through to our service people and getting the help you
need to solve your problems.
Along
with access to expert support people, you will enjoy many
other benefits included Free with a Maintenance
Agreement.
Free
Service Packs – You will enjoy the free Service Packs
that are introduced every two months; these packs contain
minor changes to the program and will enhance your daily
operation. Our development team will notify you, via mail,
when these Service Packs are available.
Toll
Free 800 Service – Getting your questions answered will
not cost you an arm and a leg; our toll free 800 number eases
your long distance bill. We have more staff and lines to serve
you; rarely is there are wait time. CSS
News Group - The focus of this news group is to keep you
informed on the latest developments in your point-of-sale
software [Phoenix, CVS and TURNS], relate how other retailers
are using these software products to produce results, and pass
along current events in the video industry. This information will be delivered to you via
email and will be short and to the point. You won't be flooded
with useless information and sales pitches. Simply news that
can have an impact on your business. |
